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Contact Us FAQ

Q: What is FOREX trading and what do I to know?

A: Much like exchanging money overseas in FOREX, every transaction involves the purchase of one currency and the simultaneous sale of another. To make it easy, FOREX market refer to trading currencies in pairs. With names that combine the two different countries being traded against each other. Please visit our financial education section. You can learn all basic knowledge about FOREX trading.

Q: What is the foreign exchange (FOREX)?

A: “FX" or “FOREX, is the abbreviation for foreign exchange. Foreign exchange trading is to buy or sell one currency against another currency. The Foreign Exchange Market is the most traded financial market in the world, over $5 trillion worth of currencies are traded across the globe by Banks, Institutions and Individuals investors every day.

Q: When can I trade the market?

A: Trading Week for FOREX begins on Monday morning at 10am in Sydney, and follow the sun westward as the world major financial capital open and close from Tokyo to London and finally closing at 5pm eastern time on Friday evening in New York. This unique opportunity gives FOREX trader to trade 24 hour/day, 5 days/week.

Q: How do you read and interpret a FOREX price quote?

A: Reading a currency pair quotes is simple, you just need to remember two things. The first currency listed is called the base currency, is the EUR in this example, the other currency in the pair is called the counter currency, which in this example is the USD in this example. In FOREX trading, currencies are always traded in pair. That is because you are changing one country’s currency for another, hence the exchange in foreign exchange. For example EUR/USD - 1.1624/1.1626

The value of the base currency is always 1. For this example, that means 1 EUR, the base currency is equal to 1.1624USD. If the EUR is the base currency, and the quote goes up, which means the EUR has strengthen in value and the USD has weaken. A rising quote means 1 EUR can now buy more USD than before.

Q: What is Forex tool?

A: Forex tools is an application designed to help traders with real time market information on FOREX.

Q: How do I forecast FOREX changes?

A: There is numerous ways of forecasting FOREX, some are good at a time and it won’t work after a period. Most important is your risk control. The popular methods for forecasting FOREX includes nut not limited to Purchasing Power Parity, Relative Economic Strength Approach, Econometric Models, time series model and etc. More widely used is the technical analysis approach in FOREX.

Q: What are the mostly traded curry pairs?

A: The seven most frequently traded pairs are referred to as majors. By some estimates, these seven major currency pairs make up 75-80% of daily FOREX trading volume. The majors include the EUR versus USD, the GBP versus USD, USD/JPY, USD/CHF, USD/CAD, AUD/USD and NZD/USD.

Q: There is foreign exchange risk?

A: Most FOREX trading involves leverage; leveraged trading can be profitable way to stretch your capital to generate larger profits and also carries the potential high degree of risk, because losses can be greater than the total margin held. If the markets moves significantly and a sound risk management plan is not put in place such as stop losses.

Q: What should I know about a platform?

A: There are many trading platform on the market, the important aspects that you may want to be aware of are: spreads for each products, deposit/withdrawal system, orders execution mode (STP.MM), order execution speed, backoffice management, trading experience, capital security, and licensing.

Q: How to deposit funds into live account at BLAFX?

A: On the member/client site, you can use a credit card, bank transfer or telegraphic transfer to deposit funds into your trading accounts

Q: What and why do I need to provide proofs for application of a live account?

A: In BLAFX, you need to provide your passport or identity card for identification; utility bill (for example: telephone billing) to prove your residential address; and your bank card without the middle ten digits. We need the above information for security reasons and efficiency.

Q: How to withdraw fund from my account?

A: You can withdraw funds by logging into "Member Login" and apply for withdrawal. Generally all withdrawal will take 1-3 working days to process.

Q: What do I do if I need help for my account?

A: You can contact one of our friendly customer services from our website, they can help you contact your agent or provide help that you need. Please let the customer service know the specific problems that you encountered by email at info@blafx.com. We will do our best to help you as soon as possible.

Q: I don’t see the chart in trading tools?

A: You will need to install java language to view the live charts; it takes only a few minutes to complete your download.

Q: How do I cancel my account?

A: To cancel this account, please send an email to your account service manager or account@blafx.com

 Q: How does BLAFX make profit?

A: Through the slight margin of the spreads for all the products.

Q: Is there any fees or commissions for deppsit?

A: When deposit fund to live accounts, BLAFX does not apply any additional charge or hidden cost to our clients except for banks fees.

Q: How do I post feedback to BLAFX?

A: We value ourclients’ feedback and it is very important to us to improve our services. Please send your valuable feedback through our website or send an email toinfo@blafx.com to tell us what you think


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Risk Warning: Forex, precious metals, CFD CFD and other investment products there is a high risk, investors need to be there based on individual investment objectives and risk level and make an independent assessment or consultative foreign exchange, precious metals, CFD CFD and other investment products high degree of risk, investors need personal investment objectives and risk level according to make an independent assessment or counseling
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